Higher Standard Consulting is a proud member of The Collective, a group of highly experienced consultants with varying backgrounds, working to solve our clients better by working as a team. We are excited to offer our clients the opportunity to work and collaborate with world renowned experts in various fields to give them the best outcomes possible. With an increase to expertise, resources, and experiences, The Collective allows Higher Standard the opportunity to serve our clients better.
Roland Cavanagh, Prof Engr
Roland has been consulting to Fortune 1000 companies since 1990 in Operational Excellence, Team Performance and process improvement and re-design. He helps clients achieve significant results through a combination of consulting, technical problem solving, and facilitation while implanting the skills and knowledge necessary to sustain the rate of change.
Roland is practiced in manufacturing and both transactional service and transactional production environments, working 14 years in Engineering and management inside manufacturing companies, then consulting in myriad industries since 1990. He is adept at providing Lean/Six Sigma and other change management guidance and skill sets to Executive teams as well as front-line personnel, having consulted with GE, Sears, eBay, Sun Microsystems, America West Airlines, Shell/Texaco, Starwood Hotels, and many Financial Services and Insurance companies.
Roland brings together good Engineering practices, key Lean/Six Sigma tools, and years of hands-on experience consulting with myriad clients around the world. He provides fact based, data drive-philosophy of business improvement, focus on durable, sustainable team building, common sense proven tools, and broad experience, and of course results, with finesse, integrity and a sense of humor.
Mark Welch has a 25-year success record as a Consulting and Operations professional, and has developed and implemented winning Lean business strategies, processes and procedures for public and privately-owned businesses ranging in size from $50 million to over $3 billion in annual sales. After a varied operations career, including Industrial Engineering and Plant Management positions at Goodyear Aerospace, Amdahl, and Peerless Lighting, he began his migration toward consulting in New York City with Manex, a member of the Manufacturing Extension Partnership (MEP), creating their Lean Enterprise program.
As the Director of Lean Enterprise for Littelfuse, the largest circuit protection company in the world, he had the ultimate responsibility for the philosophy, training, roll-out, marketing, and execution of their global Continuous Improvement program involving over 5,000 Littelfuse associates in Lean efforts, and completing over 2,000 Lean projects. His team defined and created a standardized, robust Lean training and certification program, which led to successfully certifying over 60 local Lean Leaders and training an additional 150 associates in 13 global locations. As a result, three of Littelfuse’s global facilities have won the prestigious AME (Association for Manufacturing Excellence) Award of Excellence for their successful Lean Sigma culture.
Mark has consulted with a vast array of clients, including Harland American, Marich Confectionery, Pactiv, PG&E, Cal Maritime Academy, and Littelfuse. He is proficient in all major areas of Lean Enterprise implementations including: Hoshin Kanri, A3 Problem Solving, Value Stream Mapping, Standard Work development, 3P, Flow, and Pull, with special emphasis in Kaizen facilitation.
Mark is an avid supporter of the Association for Manufacturing Excellence (AME), and volunteers his time as a member of AME’s Western Board.
Thomas Oyan, M.A.
With more than 20-years of success as a Performance and Process Improvement Consultant, Tom is regularly called upon to identify the root causes of performance gaps and to close those gaps by focusing on strategy, alignment, intervention design, execution and engagement.
Tom got his start in manufacturing and distribution, working for companies such as: Maremont Corporation, BF Goodrich and Albany International. Tom eventually moved into the Safety Industry where he leveraged his experience to drive business for manufacturers and distributors of Personal Protective Equipment, Clothing and Safety Supplies.
After completing graduate school at Pepperdine University, Tom was recruited by Behavioral Science Technology, Inc.(R) where he worked on global basis with companies to improve safety performance and safety leadership. As a Senior Consultant and Global Account Manager Tom worked with energy companies such as: Chevon, ConocoPhillips, BP and Shell; manufacturers such as Tenneco Automotive; chemical companies like Akzo Nobel; Utilities such as Pacific Gas & Electric, Constellation, Entergy and Sempra; and, government labs such as Pantex, Y-12 and the Strategic Petroleum Reserve.
Tom currently spends his time improving the performance of individuals, teams, and organizations by focusing on the systems, processes and people that drive results. Tom is able to do this by drawing on his industry experience as well as his expertise in the Behavioral Sciences and Human Capital Optimization strategies.
Jason Greer owns a consulting firm in central Iowa and works with organizations to create real value and profit for his customers With 19 years of experience in IT, and 14 years as a of Six Sigma practitioner, he travels the country to help organizations see the true value that internal and external data can provide. With experience in continuous improvement and business intelligence, Jason works with organizations to measure past success and predict future trends. For the past 7 years, Jason's focus is to show how data tells a story and how that story can be used to better understand your customers, your processes, and your competition.
For 14 years, Jason has used Continuous Improvement techniques such as Six Sigma, Lean and Theory of Constraints to improve processes within many different industries including Construction, Service, Manufacturing, Education, Distribution, and Financial. Jason specializes in process improvement and process design, business intelligence design, financial modeling, business metrics design, and data governance.
Thomas Oyan, M.A.
Tony Cann has over 15 years of Business Process Improvement experience leading teams through Lean Six Sigma experiences. He has been in a Master Black Belt role at Sun Microsystems and Genentech, selected for the initial cadre of Lean Six Sigma and Operational Excellence rollouts. He led improvement teams in the defense, utility, insurance, biotech and medical devices industries. Prior to that he was a project and engineering department manager in a satellite Systems Engineering organization at Lockheed.
Tony believes the best process improvements result from a) developing a supporting environment based on a strong need (burning platform), b) selecting an improvement team from those that actually perform the work, c) focusing the team with a Lean Six Sigma Methodology to discover and implement improvements, and d) instilling continuous process improvement as the way to operate a business. The technical aspects of process improvement must be combined with the softer skills of Change Acceptance methods to be successful in improving organizations and processes.